Your Personal Information
This statement sets out how Catherine Cottle trading as Granny’s Attic Bespoke (“we” or “us”) will deal with any personal information we collect from you or that you provide to us.
We will collect and deal with your personal information in accordance with the Data Protection Act 2018. For the purpose of the Act, we are the data controller of personal data we hold about you.
How we may use your personal information
Personal information that we collect may be used by us in a number of ways:
· To tell you about our services which we think may be of interest to you;
· To liaise with you about commissions or purchases;
· To collect feedback in order in order to improve our services;
· To process payment for our services;
· To publicize our services.
We will collect and handle your personal information either with your consent or because it is necessary for us to do so for the purposes of our legitimate interests outlined above.
Information we may collect from you
We may collect and process the following information about you:
· Your contact details
· Your financial information to the extent necessary to process payment by you or to you;
· Information contained in emails or other correspondence from you and records of telephone calls or meetings with you
· Details of your visits to our website (including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise) and the resources that you access
How we will collect information
We may collect information about you in the following ways:
· From forms that you fill in on our website to respond to questions that you have or to receive information from us;
· Through your posts or comments on our Facebook pages and interactions with our Instagram posts;
· By email, where you email us or interact with emails that we have sent;
· When you purchase our services or items, through our website, in order to process payment.
We also run cookies on our website to enable us to understand how you use the site. An automatic cookie banner will appear when you enter the website.
Who we may share information with
We may share your information with others including:
· With the general public on social media in order to publicize our services (feedback you have given to us and photos).
How we will store information
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The data that we control may be transferred and stored outside the European Economic Area ("EEA"), for example where our software providers store information on servers outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Where there is a transfer outside the EEA we will ensure that organisation to whom information is transferred is one which subscribes to equivalent standards under the Act.
We will take reasonable, necessary steps to ensure that your data is treated securely and in accordance with this privacy statement.
We will store your information for no longer than reasonably necessary, (usually as evidence on invoices to comply with HMRC regulations, for example.) After this we may continue to hold your contact details for as long as you agree in order to keep you informed about other events or services that we or other organisations are running.
Your rights
You have the right to ask us not to process your personal data for the purposes of informing you of events and other opportunities. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing at any time by contacting us.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
You may request that personal information is corrected where it is not correct or that the information is deleted. You may also object to us processing information about you. Where you have consented to us handling your information, you have the right to withdraw that consent at any time.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Our Data Protection Officer
Our nominated representative for the purpose of the Act is Catherine Cottle. For further information about how your personal information is used, how we store your information securely and your rights to access the information that we hold about you, please contact her via Granny’s Attic Bespoke, 60, Norman Road, Northfield, Birmingham, B31 2EP.
If you are unhappy with how we have handled your information, you may complain to the Information Commissioner.